Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to generate a prepaid shipping label and return authorization form.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain attached and intact.

• 3.
  Ship the Package

  Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.